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Shipping & Delivery


Where Do We Ship?

For the web order, we currently support shipping to USA only. If you need to ship to other countries, ,please write email to service@direct-lighting.com, or call us at ( 1-888-628-8166) for project inquiring.Back To Top

How Much Does It Cost?

Shipping costs depend on the options you choose, the size and the weight of the item, and where the order is going. You can place an item in your cart, then you can estimate the shipping cost from your shopping cart.

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How Do We Ship?

Generally we ship with FedEx. You can choose how quickly you want to receive your order. FedEx provides Ground, Next Day AM, Next Day, Next Day Saver, 2nd Day AM, 2nd Day and 3 Day selections.

For Hawaii customers, we also provide USPS service as a cheaper shipping methods for you. You can either order by phone or email or web order. For web order, on check out, please note ship with USPS. Our customer service will contact you with the exact USPS shipping cost. Back To Top

Where's Your Stuff?

After you've placed your order, you can check on the shipping status in your Account. Back To Top

Check Received Packages


Please count the items and quantity upon receiving the goods, any damage must be claim with the transporting carrier and note it on the bill of landing.
Any shortage must notify Direct-Lighting within 5 business days in order to have this manner investigated. Back To Top